Terms of Service

The agreement between BE1st Studio and the people we build websites for.

Effective: 2026-05-03 · Version 1.0 · be1st.io/terms

1. What you're getting

When you sign this agreement, BE1st Studio (“we”, “us”) builds and operates a website for your business (“you”, “your”). The website includes:

• A complete public-facing website (homepage, services, contact, and 15-25 other pages depending on industry)
• Hosting on our infrastructure (Railway + Cloudflare). We pay the hosting bill; you don't see it.
• HTTPS / SSL certificate, kept current.
• Monthly maintenance: bug fixes, dependency updates, content edits within reason.
• Either a subdomain on our platform (yourname.be1st.io) or your own custom domain (yourname.com) — your choice at signup.

2. What it costs

Two parts:

• Setup fee. One-time, charged when you sign. Currently $299 (subdomain plan) or $399 (custom-domain plan). Covers the build, the brand setup, the launch.
• Monthly fee. Recurring, charged on the same day each month. Currently $99/mo (subdomain) or $149/mo (custom domain). Covers hosting, maintenance, and unlimited content edits within reason.

You can also choose annual billing for a discount: $999/yr (subdomain) or $1,499/yr (custom domain) — saves about two months.

What "within reason" means for monthly maintenance

Reasonable: copy edits, image swaps, menu updates, small layout tweaks, monthly bug fixes, dependency upgrades.

Not included (will be quoted separately): new sections built from scratch, integrations with new third-party APIs, custom backend features, e-commerce launches, multi-location rollouts.

3. Who owns what

This part matters. Read it twice.

You own:

• Your business content (copy, photos, customer data, branding).
• Your custom domain, if you bring one. Always portable.
• Your customer/contact data — exportable on request.

BE1st Studio owns:

• The platform code, generators, design system, and infrastructure setup that powers your site.
• Templates and patterns we developed (not your customized content).
• The hosting + automation pipeline.

4. Cancellation

Cancel anytime by emailing [email protected] or replying to any of our emails.

• Within 7 days of paying: full refund, no questions. We'll take the site down within 24 hours.
• After 7 days, monthly: we don't refund the partial month, but you keep service until the end of your current billing period. After that, the site goes offline.
• After 7 days, annual: we pro-rate the unused months and refund the rest, minus a 20% admin fee for the work done up front.
• 30-day grace: if you change your mind within 30 days of canceling, we'll bring the site back online without re-paying setup. After 30 days, we delete the deployment and you'd start fresh.

5. What we promise (uptime, support, response time)

No formal SLA, but here's what to actually expect:

• Uptime: we target 99% uptime (a few hours per month of allowed downtime). The platform sits on Railway + Cloudflare; we don't control their downtime, but we monitor and respond.
• Support response: within 24 hours on weekdays, often within an hour during business hours.
• Edits: typically same-day for text/image swaps. Up to 3 days for layout changes.
• Outages: if our infrastructure is down for more than 48 consecutive hours, we credit you for the affected month.

6. What we don't do (limits + disclaimers)

• We don't sell your data. Ever. Not to ad networks, not to brokers, not to "partners."
• We don't guarantee SEO rankings, conversion rates, or that your site will get traffic. We build well-structured sites; the rest is up to you.
• We don't store credit cards directly — payments are processed by Stripe; we only see the metadata they share.
• We don't provide legal, accounting, tax, medical, or financial advice through the site or this service.
• We're not liable for losses from third-party outages, hacks of services we don't control, or content we didn't write.
• AI-generated content: we use AI tools (including Anthropic's Claude) to draft copy, generate page structure, and assist with images and design. Generated text is a starting point, not a finished document — review it before you publish. We don't warrant factual accuracy of AI-drafted content (claim verification, regulated-industry disclaimers, medical/legal/financial language are your responsibility). You can edit any AI-generated content at any time.

7. Acceptable use

You agree not to use your site to:

• Sell illegal goods or services
• Send spam from the contact forms or mailing system
• Host content that's malicious, deceptive, hateful, or designed to harm
• Violate any law that applies to your business

We'll always reach out before taking action. If we have to terminate for an acceptable-use violation, no refund.

8. Privacy

See our Privacy Policy for details on what data we collect, how we use it, and how we protect it. Short version: we collect what we need to operate your site (analytics, contact form submissions, payment metadata) and nothing more. We never sell or rent your data. You can request a full export or deletion at any time.

9. Changes to these terms

If we update these terms, we'll email you 30 days before changes take effect. If you don't agree to the new terms, you can cancel during that 30-day window with a full refund of your current month/year.

10. Disputes

If something goes wrong, email [email protected] first. We will read your email and try to resolve it like reasonable adults. If we can't, this agreement is governed by the laws of the State of Texas, USA. Any formal dispute is heard in Denton County, Texas, by mediation first, then arbitration if mediation fails. No class actions.

11. Identity

BE1st Studio is operated by Gilani Enterprises USA LLC, a Texas limited liability company.

Mailing address (also our designated agent address for legal notices and DMCA takedowns):

Gilani Enterprises USA LLC
1301 Justin Rd, Suite 201 PMB 1099
Lewisville, TX 75077
United States

Owner: Sherwin Gilani. Contact: [email protected].

12. Acceptance

By clicking "I agree" on the offer page (or by paying any invoice referencing this agreement), you accept these terms. We capture your acceptance with a timestamp, your IP address, and the version hash of these terms — so we both have a clear record of which version you signed.